Refund & Resale Policy
At Sip Bourbon Whiskey, we are committed to providing our customers with a superior shopping experience and the finest selection of bourbon whiskeys. We understand that sometimes, despite our best efforts, there may be instances where a customer is not satisfied with their purchase. This refund and resale policy outlines our procedures for handling returns, refunds, and resales to ensure fair treatment of all parties involved.
Returns
We accept returns for any reason within 30 days of delivery. To initiate a return, please contact our customer service team at [sipbourbonwhiskey@gmail.com] . We will provide you with a Return Merchandise Authorization (RMA) number, which must be included with the returned item.
The following items are eligible for return:
Unopened bottles of bourbon whiskey in their original packaging
* Items that are damaged or defective
The following items are not eligible for return:
* Opened bottles of bourbon whiskey
* Items that have been used or tampered with
* Items that are not in their original packaging
Once we receive the returned item, we will issue a full refund to the original payment method within 5-7 business days.
Refunds
Refunds will be issued in the original form of payment. If the original payment method is no longer valid (e.g., credit card has been closed), we will issue a store credit in the amount of the refund.
Resales
Sip Bourbon Whiskey does not allow the resale of our products on third-party platforms or websites. Any attempts to resell our products on third-party platforms will result in the cancellation of any outstanding refunds or credits.
Exceptions
In rare cases, we may make exceptions to this policy. Please contact our customer service team to discuss possible alternatives.
Warranty
Sip Bourbon Whiskey warrants that all products sold on this website meet industry standards for quality and authenticity. We stand behind the products we sell and are committed to ensuring customer satisfaction.
Limitations
This refund and resale policy applies to all purchases made on sipbourbonwhiskey.com. This policy may be updated at any time without notice.
By making a purchase on sipbourbonwhiskey.com, you acknowledge that you have read, understood, and agree to be bound by this refund and resale policy.
If you have any questions or concerns about this policy, please don’t hesitate to contact us at [sipbourbonwhiskey@gmail.com]
Thank you for shopping at Sip Bourbon Whiskey!